Frequently asked questions
Everything you need to know about ordering from Axiom Tees — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
How much is shipping?
We offer flat shipping across the US at a rate of $5.99. Orders over $50 qualify for free shipping.
How long does delivery take?
Orders are printed on demand and production usually takes 1-3 business days. Once shipped, delivery typically takes about 5–7 business days.
Can I return or exchange a tee?
We accept returns for defective items within 7 days. As all items are printed on demand, exchanges are not offered.
What if my item is damaged or misprinted?
Contact us at [email protected] with details of the damage or misprint within 7 days, and we'll assist you with a resolution.
What does 'printed on demand' mean?
'Printed on demand' means each tee is made to order, reducing waste and ensuring no surplus stock.
How do I choose the right size?
Refer to our sizing guide on each product page to find the best fit for your measurements.
How should I care for my print?
Follow these instructions: Machine wash cold inside-out, tumble dry low, and avoid ironing directly on the print..
Is checkout secure?
Yes, our checkout process is secure, utilizing encryption to protect your data.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email to follow its journey.
How do I contact customer service?
Reach out to us at [email protected], and we'll get back to you within 1 business day.
Where do you ship?
We ship worldwide. Your exact shipping rate is set by your destination country and shown at checkout before you pay.
Still stuck? Read our shipping and refund & returns policies, or get in touch.